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American business theorist/professor emeritus/harvard business school/thought leader at monitor group (1923-2013).
Born July 16th, 1923 in Newark. [ref]
Died November 16th, 2013 at 90 years old [ref]
There is a sacredness in tears. They are not the mark of weakness, but of power. They speak more eloquently than ten thousand tongues. They are the messengers of overwhelming grief, of deep contrition, and of unspeakable love. Washington Irving